MISSION-CRITICAL RELIABILITY

Operation & Maintenance (O&M)

Protecting your investment with round-the-clock remote diagnostics, preventative field servicing, and guaranteed 99.9% network uptime SLAs.

Nationwide Rapid Field Response Across Indonesia

EV drivers rely on functional stations. Inoperative chargers cause severe reputation and revenue loss. EV-POD operates certified mobile engineering units stationed across Greater Jakarta, West Java, Central Java, East Java, Bali, and major regional airport hubs.

Guaranteed 4-Hour On-Site Response Time

High-priority emergency call-out SLA for urban arterial stations and busy logistics depots.

Localized Spare Parts Inventories

Domestic warehousing of replacement power modules, charging cables, contactors, and display controllers.

Scheduled Quarterly Preventative Maintenance

Thorough filter replacements, thermal camera electrical checks, cable wear assessments, and calibration.

Inquire About O&M Service Packages
Field Engineering & Maintenance SLA COMMITMENTS
EV-POD O&M Service Commitments
  • Target Network Availability: 99.9% Uptime SLA
  • NOC Monitoring: 24/7/365 Automated Heartbeat
  • End-User Support: 24/7 Toll-Free & WhatsApp Hotline
  • Periodic Safety Audits: Annual Insulation & Earth Resistance Recertification